Privacy Policy

Last updated in 2023. August. 4 d.


1.1. Administrator – KOBIOKI Marketing Officer.
1.2. Personal data means any information relating to a natural person, i.e. a data subject, who is identified or can be identified, directly or indirectly, by reference to data such as e-mail address, one or more physical, physiological, psychological, economic, cultural or social features specific to that person.
1.3. Personal data controller – KOBIOKI, UAB “Biokobi international”,Lazdijų g. 18B, Kaunas, LT-46349, Republic of Lithuania.
1.4. Account means a KOBIOKI login account, which is created by the active actions of the Buyer according to the specified sequence of actions on the KOBIOKI website, and where the Buyer’s personal data and order history are stored.
1.5. Services – all services provided by KOBIOKI to the Customer, including but not limited to the sale of goods on KOBIOKI.
1.6. A customer is: (i) a competent adult; (ii) legal persons.
1.7. Password – a combination of letters and/or numbers created and used by the Customer to register with the KOBIOKI system and their Account.
1.8. A cookie is a small text file that is sent to and temporarily stored on the device of each person who visits KOBIOKI from which KOBIOKI is accessed.
1.9. The Rules are the rules for the purchase and sale of goods at KOBIOKI.
1.10. Direct marketing means the activity of offering goods or services to persons by post, telephone or other direct means and/or seeking their opinion on the goods or services offered.
1.11. KOBIOKI is an online shop located at, managed by UAB Biokobi international, a company established and operating in accordance with the legislation of the Republic of Lithuania, whose code number is 304285464, address for correspondence – Lazdijų g. 18B, Kaunas, Lithuania, the data about the company shall be stored and collected in the Register of Legal Entities of the Republic of Lithuania, Kaunas branch.
1.12. KOBIOKI Partner means a person who supplies goods or services to KOBIOKI; with whom joint actions or projects may be carried out.
1.13. KOBIOKI Accounts are KOBIOKI’s accounts on various social networks (e.g. Facebook) where KOBIOKI actively communicates with its existing and/or potential customers.
1.14. Messenger is a customer communication and marketing tool.


2.1. Persons wishing to purchase goods and/or services and/or create an account with KOBIOKI must provide the following data: name, surname, telephone number, e-mail address, and address of the place of residence and/or delivery of the goods. The Buyer shall be held responsible for the accuracy of the data provided.
2.2. By placing an order, the Buyer agrees to the processing of the personal data provided by him/her for the purpose of fulfilling the order. The Buyer also agrees that the email address provided by the Buyer shall not be used by the Buyer. the postal address to send information messages necessary to complete the order.
2.3 The Buyer’s personal data may be processed for marketing purposes only if the Buyer himself/herself expresses his/her consent by filling in the registration form.
2.4. The Customer may at any time modify and/or complete his/her Personal Data by logging in to the created KOBIOKI Account and contacting the KOBIOKI e-mail address. email for assistance in changing your details and to cancel your Account.
2.5. If the Customer, after purchasing goods and/or services from KOBIOKI, does not wish the Personal Data provided to be used for Direct Marketing purposes or wishes to remove the User. The Customer must log in to their Account on KOBIOKI and click on the statement “Delete Account” in the “My User” section of the Account under “User Information”. Alternatively, in all cases, the Buyer may send an e-mail to and indicate that he/she does not wish to receive e-mails and/or SMS messages. The sending of e-mails and/or SMS messages shall only be interrupted if the Buyer expressly mentions the following e-mails. postal addresses and/or telephone numbers. The customer can also unsubscribe from the newsletter by clicking on the “unsubscribe” or “unsubscribe” link at the bottom of the newsletter.
2.6. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except when required by a competent State authority in cases provided for by the laws of the Republic of Lithuania or by the Buyer’s separate written consent.
2.7. KOBIOKI confirms that the Personal Data provided by the Customer will only be processed for the purpose of properly providing the Customer with the services provided by the KOBIOKI e-shop (including the right to participate in promotions, projects). KOBIOKI also confirms that the Personal Data provided by the Customer will be processed for the purposes of KOBIOKI’s business analysis and Direct Marketing, unless such consent is given and revoked by the Customer.
2.8. KOBIOKI undertakes not to disclose the Buyer’s Personal Data to third parties, except with the Buyer’s consent, when fulfilling an order through KOBIOKI’s partners, and in accordance with the procedures established by the legislation of the Republic of Lithuania.
2.9. (i) upon written request to KOBIOKI, have access to their Personal Data held by KOBIOKI.
(ii) make a request to KOBIOKI in writing, by email to, for an Account and to receive information on the sources and purposes for which his Personal Data are collected, to which recipients they are provided and have been provided for at least the last 1 (one) year
deletion or suspension of Personal Data management actions when this is done in violation of the provisions of the legislation, except in the cases provided for in the Privacy Policy; (iii) disagree with the Privacy Policy and the disposition of the Buyer’s Personal Data in accordance with the procedure set out in this Privacy Policy – in such case the Buyer will not be able to purchase goods and/or services in the KOBIOKI online store; (iv) perform other actions as provided for in the Privacy Policy and the law.
2.10. 2.9 p. in the relevant cases listed above, KOBIOKI shall provide the Buyer with the following no later than within 30 (thirty) days
reply and carry out or refuse to carry out the action requested in the request.
2.11. The Buyer’s identity document requested at the time of collection and the Buyer’s data contained therein shall only be used to identify the Buyer’s identity.
2.12. By accepting this Privacy Policy, the Customer agrees that his/her Personal Data may be used to fulfil his/her order, regardless of whether he/she orders goods and/or services from KOBIOKI as a seller or from Partners, and also agrees that his/her Personal Data may be transferred to KOBIOKI Partners.
2.13. The Buyer’s Personal Data shall be provided to the Member States of the European Union or other foreign countries under the same terms and conditions and in the same manner as to entities located in the Republic of Lithuania and only for the purposes set out in this Privacy Policy.
2.14. KOBIOKI stores Personal Data for as long as the person uses KOBIOKI services, except as provided in this Privacy Policy.
2.15. After cancellation of the Account, the Personal Data of the Customer may be stored on the Personal Data Controller’s server for a period of up to six months, unless the data provided by the Customer was (i) used in the commission of an unlawful act or (ii) suspected identity theft or other irregularities that have been or will be the subject of an investigation by the relevant law enforcement authorities, (iii) if KOBIOKI has received complaints in relation to the relevant Buyer or if KOBIOKI has become aware of breaches of the KOBIOKI Purchase and Sale Rules by the relevant Buyer; or (iv) for other legitimate purposes, to retain Personal Data. These data shall be destroyed on lawful instructions from law enforcement or other authorised authorities.
2.16. KOBIOKI’s internal technological solutions ensure that the Personal Data provided by the Customer to KOBIOKI is protected against any unauthorised actions, loss, unauthorised use and alteration, i.e., the level of protection of personal data is in compliance with the requirements of the legislation of the Republic of Lithuania.
2.17. The Buyer undertakes and is obliged to protect his/her KOBIOKI Login Password and Login Name and other data. The Buyer undertakes and is obliged not to disclose to any other third party any Personal Data, either about himself or about third parties, if such Personal Data of third parties has become available to him, and to inform KOBIOKI immediately of any apparent breach.
2.18. The Administrator may use the IP addresses of the Customers in the presence or diagnosis of possible malfunctions on KOBIOKI.
2.19. If KOBIOKI doubts the correctness of the Personal Data provided by the Customer, it may suspend the processing of the Personal Data of these Customers, verify and clarify these data. Such Personal Data shall only be used to verify its accuracy.
2.20. In order for the Customer to receive the full range of services provided by the KOBIOKI e-shop, Cookies may be placed on the Customer’s device used to connect to KOBIOKI.
2.21. By accepting the Privacy Policy, the Customer agrees to the placement of the Cookies provided for in this Privacy Policy on his/her device. The Customer may withdraw this consent at any time by changing the settings of his/her web browser, but in this case certain functions of the KOBIOKI Online Shop may not work for him/her.
2.22. Cookies used by KOBIOKI are for the transmission of information over an electronic communications network. You may delete or block all or part of these Cookies in your browser settings, but in this case some of the functions of the KOBIOKI website may not work. Another type of cookie is used to collect information to calculate traffic (collect statistical information), to provide content that is relevant to the interests of Customers, and to store their visit history. KOBIOKI does not use this type of Cookie, but points out that some KOBIOKI Partners may use this type of Cookie, and if the Customer suspects that this type of Cookie is being used without his/her consent, he/she should contact the KOBIOKI Partner concerned.
2.23. The Seller reserves the right to change, amend or supplement the Terms and Conditions at any time. Registered Buyers will be informed of any changes, corrections or additions at the time of logging in to the KOBIOKI website and will be required to re-confirm the Terms and Conditions.
2.24. You can unsubscribe from your Messenger subscription at any time by entering the keyword “Stop” inside the app or “Unsubscribe” in the bottom menu. You will be asked to cancel your subscription.
2.25. KOBIOKI controls subscribers’ data through third party software. If you unsubscribe, you will be completely unsubscribed from all communications. Your data will be automatically deleted after unsubscribing.


3.1. The Company processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the “Regulation”), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other legal acts regulating personal data processing.
3.2. The scope of the personal data processed depends on the Company’s products ordered, purchased or used and the information provided by the person as a visitor to the Company’s website when ordering, purchasing and/or using the Company’s services, visiting or registering on the Company’s website.


4.1. The Customer shall provide personal data by contacting the Company, registering for services, using the Company’s services, purchasing goods, participating in a loyalty programme, lotteries or competitions, leaving comments, asking questions.
4.2. Personal data is obtained when the Customer visits the Company’s website at KOBIOKI The Company uses cookies on the website. Cookies are files that store information on the Client’s computer hard drive or in a search engine. In this way, the Company may establish that the Customer has visited the Company’s website before. The Company uses cookies to ensure that the Customer has the best experience on the website.


5.1. Inform the Company of any changes to the information and data provided. It is important for the Company to have correct and valid Customer information;
5.2. Provide the necessary information to enable the Company to identify the Client at the Client’s request and to verify that it is communicating or cooperating with a specific Client (either by providing proof of identity or by means of statutory procedures or electronic communications that allow for proper identification of the Client). This is necessary to protect the data of the Client and other persons, so that the information disclosed about the Client is only provided to the Client, without prejudice to the rights of other persons.


6.1. This Privacy Policy is an integral part of the goods sold by the Company. As the Company develops and improves its business, the Company has the right to unilaterally change this Privacy Policy at any time.


7.1. The Company has the right to unilaterally change the Privacy Policy in part or in full by notifying the website KOBIOKI.
7.2. If the Client does not agree with the new version of the Privacy Policy, he/she has the right to refuse it in writing by e-mail. by email to or by post to Lazdijų g. 18B, Kaunas, Lithuania, LT-46349, on the condition that the Client loses the right to use the services and privileges of the KOBIOKI website as a logged-in user.
7.3.Amendments or changes to the Privacy Policy shall come into force from the date of their publication, i.e. from the date they are posted on the KOBIOKI website system.